FAQs
Frequently Asked Questions
Boats
What is the minimum age to drive a boat?
-18 years old
Do I need a boat driving licence to rent a boat?
-We have boats that do not require a licence and boats that do require a licence.
What equipment do the boats have?
-Stereo with Bluetooth
-USB chargers
-Cooler box with ice packs
-Big Bimini top for sun shade
-GPS tracker device
-Life vests and emergency equipment
-Snorkeling gear (upon request)What is the full day rental?
-10:00 – 18:00
What is the half day rental?
-10:00 – 14:00 or 14:00 – 18:00
Can I rent a boat for 2 hours?
-Please contact us for such a request.
What is the insurance policy?
-Insurance policy covers all passengers and third-party liabilities. Does not cover any damages you cause on our boats.
Is there map guidance or boat driving training?
-Our team provides navigation guidance and complete training for operating your boat with maximum safety.
Do the boats have enough fuel?
-The boat is delivered with a full tank of fuel. It is enough for your day cruise.
Do I have to put fuel to the boat when I return it?
-No, our team handles all operations, including the refuelling of the boats.
The price of the boat includes fuel cost as well?
-The rental agreement and the prices of the boats without licence and the boats with licence do not include fuel consumed.
Can I bring my own food and beverages?
-You can bring your own food and beverages onboard.
Is there a lunch option that I can visit by boat?
-Yes, lunch break is possible in a tavern by the beach.
Can we consume alcohol?
-Alcohol consumption is prohibited for the driver. Same rules as driving a car.
How can I book a boat?
-You can book a boat online on our website and pay a deposit through a secure payment system.
What are the payment options?
-Booking online, requests a partial payment as a booking deposit (25%-30%). The remaining amount will be paid at site, cash, or card.
What are the cancellation terms?
-Cancellations up to 7 days before the booked date, 100% refund.
-Cancellations between 7 and 2 days prior to booking date, 70% refund.
-Cancellations in less than 24 hrs. or, NO SHOW until booking time, 0% refundWhat rescheduling options do you offer?
-In case of bad weather and the coastguard forbids the boats to go out, we reschedule to another date suitable for you. If there is no other available date, you get a 100% refund.
Private Cruises
What is included in the price of the private cruise?
-The rental agreement and the prices include fuel consumed and the captain.
Do you offer any complimentary snacks and refreshments?
-Onboard Dileon and Compass 7s, our customers can enjoy a variety of complimentary snacks and refreshments.
Where can we have lunch?
-Lunch break is possible in a tavern by the beach.
How can I book a cruise?
-You can book a cruise online on our website and pay a deposit through a secure payment system.
What are the payment options?
-Booking online requests, a partial payment as a booking deposit (25%-30%). The remaining amount will be paid at site, cash, or card.
What are the cancellation terms?
-Cancellations up to 7 days before the booked date, 100% refund.
-Cancellations between 7 and 2 days prior to booking date, 70% refund.
-Cancellations in less than 24 hrs. or, NO SHOW until booking time, 0% refundWhat rescheduling options do you offer?
-In case of bad weather and the coastguard forbids the boats to go out, we reschedule to another date suitable for you. If there is no other available date, you get a 100% refund.
If I want to do a custom cruise, visit different locations than the ones mentioned or combine them, is it possible?
-Yes, please contact us to discuss a tailored made private cruise.
Safety
What are the safety equipment onboard?
-We operate by the maximum safety standards and our boats are equipped in that respect. Safety equipment onboard:
Lifejackets for all, including children
Distress flares and smoke device
Fire extinguisher
Buoyancy equipment
Emergency small engine
Ropes
PaddlesCan I get lost in the sea?
-No. The boats have tracking devices which show us the location. Also, we provide you with a mobile app that enables you to see your position live on a custom navi map.
Do the boats have enough fuel?
-The boat is delivered with a full tank of fuel. It is enough for your day cruise.
Other
Do you have car parking space?
-Yes, there is free parking space.
Can I bring my pet with me?
-Of course you can. We are super pet friendly!
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